Customer Support

​At DINOJAMES®, customer satisfaction is our priority.
Our support team is always ready to assist you with product queries, order-related issues, and after-sales support.

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🕒 Support Hours

• Monday to Saturday: 9:00 AM – 7:00 PM

• Sunday & Public Holidays: Closed

(Response times may vary during peak periods)

📧 Contact Us

Email Support:
📩 mmtrders724@gmail.com

WhatsApp Support:
📱 +91-8750172803/7683025223

Please include the following for faster assistance:

• Order ID (if applicable)

• Product name

• Brief description of the issue

• Photos or video (for damage/defect cases)

🛒 Order & Delivery Support

Contact us for help with:

• Order status & tracking

• Delivery delays

• Address correction requests

• Shipping-related queries

🔁 Return & Exchange Support

For return or exchange requests:

• Contact us within 48 hours of delivery

• Share clear photos or unboxing video

• Requests are processed as per our Return & Exchange Policy

🧰 Product & Technical Support

We assist with:

• Batch Printing Machines

• Handy Coders & Numbering Machines

• Ink, solvent & spare parts guidance

• Usage & maintenance queries

⚠️ Important Notes

• Support is provided only for products purchased from the DINOJAMES® official website.

• Queries without required details may take longer to resolve.

• We reserve the right to decline support in cases of misuse or policy violation.

🏢 Legal Information

This website is owned and operated by M. M. Traders, selling products under the brand name DINOJAMES®.